Phone Numbers
Billed monthly per number (US & Canada)
| Number Type | Price |
|---|---|
|
Local Number
Standard 10-digit local phone number
|
$1.15per month |
|
Toll-Free Number
800, 888, 877, 866 style numbers
|
$2.15per month |
SMS & MMS Messaging
Pricing per message segment (US & Canada)
| Message Type | Outbound | Inbound |
|---|---|---|
|
SMS
Standard text messages
|
$0.00747per segment | $0.00747per segment |
|
MMS (Local Number)
Messages with images, video, or media
|
$0.0220per segment | $0.0165per segment |
|
MMS (Toll-Free)
Media messages from toll-free numbers
|
$0.0220per segment | $0.0200per segment |
About segments: An SMS holds up to 160 characters per segment. Longer messages are split into multiple segments and billed accordingly. Emojis and special characters may use more space per segment.
Voice Calls
Per-minute pricing, billed in full minutes
| Call Type | Rate |
|---|---|
|
Outbound Call
Calls dialed out from your system
|
$0.0180per minute |
|
Inbound — Answered on App/Web
Calls answered in mobile app, web, or desk phone
|
$0.01165per minute |
|
Inbound — Forwarded to Another Number
Calls forwarded to an external US number
|
$0.0200per minute |
|
Call Recording
Record any inbound or outbound call
|
$0.0025per minute |
|
Call Recording Storage
Monthly storage of recorded calls
|
$0.0005per min / month |
|
Call Transcription
Convert call audio to searchable text
|
$0.024per minute |
|
Voicemail Drop
Pre-recorded voicemail delivery
|
$0.0180per minute |
Billing note: Calls are billed in full minutes — any partial minute rounds up. Call reports display the exact duration for transparency. International rates apply outside US/Canada.
AI Features
Voice AI, Conversation AI, and Reviews AI
| AI Service | Rate |
|---|---|
|
AI Employee — Unlimited Plan
Unmetered Voice AI (Inbound), Conversation AI, & Reviews AI
|
$97per month |
|
Voice AI — Engine
Powers AI voice conversations on calls
|
$0.045per minute |
|
Voice AI — Text-to-Speech (Standard)
OpenAI or Cartesia voices
|
$0.015per minute |
|
Voice AI — Text-to-Speech (Premium)
ElevenLabs V2.5 ultra-realistic voices
|
$0.035per minute |
|
Voice AI — Text-to-Speech (Pro)
ElevenLabs V3 most lifelike voices
|
$0.17per minute |
|
Conversation AI — GPT-5
Most capable model (input / output)
|
$1.25 / $10.00per 1M tokens |
|
Conversation AI — GPT-5 Mini
Fast & cost-effective (input / output)
|
$0.25 / $2.00per 1M tokens |
|
Conversation AI — GPT-4.1
Balanced performance (input / output)
|
$2.00 / $8.00per 1M tokens |
|
Conversation AI — GPT-4.1 Mini
Lightweight & efficient (input / output)
|
$0.40 / $1.60per 1M tokens |
|
Reviews AI
Auto-respond to Google reviews
|
$0.01per review |
Voice AI total cost: Voice Engine + selected Text-to-Speech rate. Example: $0.045 (engine) + $0.015 (Standard TTS) = $0.06/min. Add token usage from your selected model on top.
A2P Registration
Required for SMS messaging in the US
| Plan | One-Time Fee | Monthly | Daily Limit |
|---|---|---|---|
|
Low Volume
For small businesses & limited messaging
|
$24.50 | $11.03 | 6,000segments/day |
|
High Volume
For frequent or large-scale messaging
|
$71.91 | $11.03 | 600,000segments/day |
Important: A2P registration is required by US carriers to send business SMS. Monthly campaign fees apply once your campaign is reviewed, whether approved or not. Resubmissions after carrier feedback are free.
Add-Ons & Intelligence
Optional features to enhance your system
| Feature | Rate |
|---|---|
|
Number Validation
Verify phone numbers before sending SMS
|
$0.005per call |
|
Spam Detection
Flag incoming spam calls automatically
|
$0.005per test |
|
Caller Name Lookup
Identify unknown callers automatically
|
$0.01per lookup |
|
Answering Machine Detection
Detect voicemail vs. live answers
|
$0.0075per call |
|
Text-to-Speech (Enhanced)
Premium TTS for IVR and workflows
|
$0.00084per 100 characters |
|
Conference Calls
Warm transfers & multi-party calls
|
$0.0018per participant/min |
Carrier fees: US carriers (AT&T, T-Mobile, Verizon, etc.) charge small per-message fees on top of SMS/MMS rates. These typically range from $0.0025 to $0.01 per message depending on the recipient's carrier.